How it works
How it works
Our award-winning personal service is supported by our advanced booking technology and secure payment platforms.
1. Search and shortlist
Our experienced team help you search and shortlist suitable options based on your specific requirements and travel preferences.
Book a free one-to-one no obligation call to discuss your needs.
2. Finalise your booking
After you have selected a property, our expert can assist with negotiating any rates, clarifying terms and policies and arranging viewings on-site.
3. Setup payment
We offer flexible payment solutions to suit your needs and set this up within our secure client portal making repeat booking hassle-free and quick.
4. Pre-arrival and in-stay support
We co-ordinate any pre-arrival check-in details and support you during your stay by liaising with the apartment manager regarding any issues.
5. Amendments and extensions
Plans change and when they do we manage all the amendments and extension booking details for you.
6. Reporting tools
Our secure client portal gives you 24/7 access to all your booking and payment history in one place making it easy for multiple teams to access data as needed.