What our clients say about staying with us

From last-minute bookings to overseas relocations, here’s how travellers, bookers and families describe working with the Checkin team.

Even after we booked, and while our people were staying in the apartments, you still supported us through various questions and requests. Very helpful.

AlinaTeam booking

In their words

Honestly, I just googled serviced apartments in London and you were the first to come up. Being so busy, I really didn’t have time to look around, and I’m glad I didn’t, as you’ve been fantastic to deal with!

FCM TravelTravel management company

I ran a project where we hosted 11 American colleagues and needed to find aparthotels at short notice within a budget. Gavin helped with anything we needed, very promptly, and was always on hand without me having to deal directly with the accommodation providers.

Ellie AHosted 11 US colleagues

Thank you for your understanding, support and hard work to make this assignment a fruitful and successful one for our company. We will be using your services again as we continue to expand in Europe.

Darryl ParkerCorporate assignment

I can’t thank Maxim enough for his service, communication and consideration when my insurance company were being particularly difficult in authorising and making payments. My dealings with Checkin Apartments were excellent.

Graham McBrideInsurance-funded stay

Probably the most hassle-free and flexible service I have ever used.

Tabith Awal

Both Matthew Brooks and Gavin Pereira’s outstanding service made a difference to our overall experience. We always received quick responses to our enquiries, which is worth mentioning. They took very good care of us and we were very impressed.

L. Chan

Beautiful apartments. We rented two flats and two studios, everything was to a very high standard, and if there were any problems they were dealt with immediately.

Mark VinceGroup booking

Gavin provided genuinely helpful, old-fashioned service and ultimately found us the perfect place to stay. Can’t recommend enough.

Philippe Leboeuf

Great service from the booking team: clear, simple, efficient and available.

Dominic Bradshaw

They made a difficult time so much easier. Felt in safe hands.

Hannie McBrideInsurance-funded stay

The Checkin team found a small number of good options to choose from after an earlier provider’s solution hadn’t worked out. Maxim gave quick, helpful advice that let me choose with confidence, and followed up assiduously.

Paul AshRebooked after another provider

Very fast and efficient in helping us find a property. Great accommodation, with far less back and forth than booking through a site like Vrbo or Airbnb. Professional, timely, highly recommended.

Georgia Dorrian

Sorted out all the hassle of finding the right type of apartment in the right location for me: close to work in the City, and close to the DLR to City Airport to get home at weekends.

Patrick O’DwyerWeekday City stay

Fantastic location. The apartment is tastefully furnished, well equipped and extremely spacious. Reception is friendly and helpful. All in all, a wonderful nine-day stay.

Charles Barnett-Harris

Checkin Apartments are great. My stay was so pleasant, I felt safe and I could always count on Gavin and his team for everything. They are there to make you feel comfortable during your stay. I recommend you 100%.

Rocío Arenas

No problems experienced whatsoever. Good location for business at Lloyd’s and well organised.

A. WattBusiness stay

The agency is very professional and very accommodating; I will always use them. Gavin Pereira is an excellent customer relationship officer. The location is excellent and I consider it one of the best serviced apartments in London. The staff are welcoming and helpful. Very clean and good value for money.

A. Alnasser

The best team ever! Continue this way!

Betty Maragou

A very pleasant experience. Very nice staff who were extremely helpful and attentive. The apartment was spacious and well appointed, clean, with all the equipment you need in the kitchen. Excellent location and surprisingly quiet.

Joe Hili

Location was amazing and great value for money. The place was clean, modern and comfortable. The furniture was getting a bit tired, though. The staff were helpful and accommodating, and Gavin was very helpful, especially with our last-minute booking. He helped us find a great place.

K.A. AhmedLast-minute booking

Amazing apartment in an excellent location. Great service and communication by all staff. I would highly recommend and would book again.

Jon Schoeman

Customer service was extremely prompt, reassuring and helpful.

Marion Reynell

Very nice, secure, and a smooth process to book, check in and check out. Very close to Vauxhall Tube, so easy to get into central London and the West End. Road access is a bit tricky, as is parking.

Ron Graham

Helpful, and made the booking procedure simple. Excellent location. The three-bedroom, two-bathroom arrangement suited our six family members perfectly. The communal living area was small (I had been warned about this before booking) but didn’t cause us any problems, as we were out sightseeing as much as possible.

G. LawtonFamily stay

Our stay was absolutely amazing. Perfect service!

Simone Piccini

My stay was very luxurious, considering the convenience and the cleanliness and comfort of the room. I would recommend this apartment to anyone staying longer than a week.

Janchira ThanamitLong stay

Great location, can’t be beaten. An excellent choice for what we planned to do in London. Staff very responsive to questions, and friendly.

Mike English

The flat is really lovely and my move to London is better for having had your help and guidance.

Caroline HolmanRelocated to London

When our initial rental was no longer suitable (I broke my foot and needed a more accessible option), Gavin was on the case with a solution before we even knew there was an issue. Very happy to recommend their service.

Pepita DiamandMid-stay move

Friendly staff who know London and which properties will suit which kind of traveller. They really offer friendly, professional, local advice.

Prof. Annelize NienaberVisiting academic

We had no issues booking the apartment from the USA. I really appreciated Gavin’s knowledge of central London and his recommendation of Arlington House. An excellent location and apartment for family or friends visiting together.

James McDanielBooked from the USA

Incredibly accommodating throughout the booking process, even when there were obstacles to overcome, and understanding of the specifics of my situation. Your recommendations were invaluable. I value the reliability and kindness I experienced before, during and after my stay.

Rok Berlot

Checkin Apartments have been great to deal with and always did their very best to accommodate me. Thank you.

C. McGovern

Good location and friendly, supportive staff make this my number one choice for future visits.

Osaro Idemudia

Very nice and beautiful apartment. Good facilities and friendly staff.

Nur Syazwani

I was moving from abroad in the middle of a global pandemic and had to choose an apartment without seeing it in person to start a new job at short notice. It was a very stressful time and Gavin was amazing, really helpful, and we got a great outcome and love our flat.

Gemma PassantRelocated to London

Planning a stay for your team?

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  • Local expertise and 24/7 support
  • Fully furnished, with bills included
  • No hidden fees, transparent prices

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