Serviced Apartments for Insurance & Emergency Housing

Insurance Claims & Emergency Housing

Seamless temporary accommodation for unexpected situations

We specialise in insurance emergency housing, sourcing serviced apartments, aparthotels and short-term rentals for tenants, long-term occupants, vulnerable residents, corporate clients and displaced individuals across the UK.

When fire, flood, storm damage or other unexpected events make a property uninhabitable, securing suitable emergency accommodation quickly can be challenging. Policyholders often need immediate stability and comfort, while insurers and housing teams must balance urgency, cost control and suitability under tight timeframes.

Our experienced team manages planned and urgent insurance emergency housing requirements on behalf of insurers, landlords, social housing providers and property operators, ensuring fast, reliable placements that support both operational efficiency and occupant wellbeing.

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24/7 emergency response capability
Nationwide Vetted Accommodation Partners
Flexible Stay Durations
Full Booking Support
Family, pet-friendly & accessible options
Direct Billing & Cost Visibility

Comfort & Stability When A Crisis Strikes

We’re specialists at finding suitable serviced accommodation options quickly and effectively for single occupants to large groups, families with pets or elderly residents who need to relocate to temporary or decant housing due to accidents, emergencies or planned and unplanned repairs until their permanent residence is habitable again.

We understand the challenges of having to relocate unexpectedly or on short notice, and that this can be stressful and disruptive for those involved. We’re here to make it easier by providing helpful support and expertise to source the most suitable options tailored to the specific needs of the resident as fast as possible. We coordinate all the details, reduce communication back and forth, arrange viewings and keep all parties informed.

We have a wide choice of properties that suit insurance bookings depending on their urgency, complexity and duration. We assist with:

  • Home Damage or Total Loss
  • Liability or Injury-Related Stays
  • Escape of Water and Repairs
  • Catastrophe or Large-Loss Events

Who We Support

We support a wide range of clients from policyholders to loss adjusters and claim handling teams, find temporary accommodation for housing insurance claims or decants while their permanent residence is unhabitable due to unexpected events or planned repair works.

1.Policyholders

  • Homeowners displaced by fire, flood, storm damage or escape of water
  • Tenants and long-term occupants needing temporary relocation during repairs
  • Vulnerable residents requiring safe, fully managed accommodation
  • Families and individuals affected by uninhabitable living conditions
  • Corporate clients needing short-term or extended stays due to property disruption

2.Insurers & Loss Adjusters

  • Insurance claims teams coordinating emergency accommodation
  • Loss adjusters managing policyholder relocation during active claims
  • Insurers requiring compliant, cost-controlled housing solutions
  • Teams handling urgent placements and ongoing stay extensions

3.Local Councils & Social Housing Groups

  • Housing associations rehousing tenants after property damage or safety issues
  • Local authority housing teams managing emergency placements
  • Providers supporting vulnerable residents and high-need cases
  • Teams coordinating temporary decants during repairs or refurbishment

What our clients say about us

They made a difficult time so much easier. Felt in safe hands. Maxim was fantastic. Great communication throughout, perfect flat, excellent service.
Hannie McBride
Freelance Creative
I was moving from abroad in the middle of a global pandemic and had to choose an apartment without seeing it in person to start a new job at short notice. The way they listened to what I needed, understood my situation and was very flexible and supportive made all the difference.
Gemma Passant
Regional Operations Director
Medivet
I can’t thank Maxim more for his service, communication and consideration when my insurance company who were being particularly difficulty in authorising and making payments. My dealings with Checkin Apartments were excellent.
Graham McBride
Relocating Professional
Checkin Apartments are great. My stay there was so pleasant, I felt safe and I always could count with Gavin and his team for everything, they are there to make you feel comfortable during your stay. Thank you very much Checkin Apartments team, I am recommending you 100%.
Rocío C M Arenas
IT Business Analyst
Delighted to have found a lovely furnished apartment with Checkin Apartments. Gavin was very knowledgable and helpful. When our initial rental was no longer suitable (I broke my foot and needed a more accessible option) Gavin was on the case with a solution before we even knew there was an issue. Very happy to recommend their service.
Pepita Diamand
Founder & CEO

Types of Accommodation for Insurance Claims

Our comprehensive end-to-end accommodation booking service is personalised to every stay. We thoroughly analyse the preferences of the person needing the alternative housing to match the best solution for the relocation and ensure a smooth transition.

 

Living and dining area with large windows in a Serviced Apartments for Insurance Housing

Serviced Apartments

Ideal for insurance emergency housing and longer-term claims, serviced apartments offer fully furnished, self-contained living with separate bedrooms, kitchens and living areas. They provide stability and comfort for displaced policyholders during repair and reinstatement works.
Calm and contemporary living and dining room in London Aparthotels for Emergency Housing for Insurance Claims

Aparthotels

A flexible hybrid between a hotel and apartment, aparthotels are well suited to short-to-medium term insurance accommodation. They offer hotel-style services with added space and self-catering facilities, making them practical for urgent relocations and evolving claim durations.
Bright living room with dining table and sofa and large windows in a Short Term Furnished Rentals in London for Insurance Claims

Short Term Furnished Rentals

Best suited to longer insurance claims or complex reinstatement periods, furnished rentals provide a more residential feel for policyholders needing continuity and normality. They are ideal for families or occupants requiring proximity to their original home or community.
Open plan kitchen and living room with sofa in Corporate Housing options for Insurance Claims in the UK

Corporate Housing

Designed for extended stays and structured relocations, corporate housing offers high-quality, fully managed accommodation suitable for insurers, contractors and professional occupants. It supports stable, long-duration insurance placements with consistent service standards and flexibility.
Policyholder searching for insurance claim accommodation

Rapid Resolution for Insurance Accommodation

From disruption to stability, we secured a modern centrally-located two bedroom London serviced apartment within budget and with the option to extend, keeping the policyholder comfortably housed and insurance claim on track.

Why Serviced Apartments?

Typically, serviced apartments are offered to those who require two to twelve week stays when being rehoused or when the stay is too short for a longer term rental.

Ready-to-move-in

Serviced apartments are fully furnished and equipped for short or long stays. Furniture, appliances, bed linen and towels are provided so you can move in and start living straight away and settle into your temporary home.

Flexible & Cost-effective Leases

Serviced apartments are more cost-effective to book than a hotel and more flexible to book than longer term rentals providing the perfect solution in between for stays between 2 to 12 weeks or more.

Cleaning and bills included

A regular cleaning service with linen and towel changes and all utility bills are included during your stay. Less to worry about so you can get on with the more important things in life.
Child-friendly facilities

Space for the family

With more space to spread out and live, serviced apartments are particularly suited to families who need to relocate offering convenient home comforts like kitchens and laundry facilities. Baby cots and extra beds can be provided in some apartments for children of all ages.
Pet friendly serviced apartments

Pets welcome

Many serviced apartments welcome pets and offer pet-friendly amenities (for an extra charge), making it easier for your furry family members to move with you and adjust to their new homes.

24/7 support

Rest assured there's always a 24 hour helpline available when you stay in a serviced apartment should you need any assistance.

Serviced Apartments for Insurance Claims

For insurers and Loss Adjusters, serviced apartments deliver cost control, flexibility, and higher customer satisfaction compared with hotels or rental properties.
From Crisis to Comfort

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