We specialise in insurance emergency housing, sourcing serviced apartments, aparthotels and short-term rentals for tenants, long-term occupants, vulnerable residents, corporate clients and displaced individuals across the UK.
When fire, flood, storm damage or other unexpected events make a property uninhabitable, securing suitable emergency accommodation quickly can be challenging. Policyholders often need immediate stability and comfort, while insurers and housing teams must balance urgency, cost control and suitability under tight timeframes.
Our experienced team manages planned and urgent insurance emergency housing requirements on behalf of insurers, landlords, social housing providers and property operators, ensuring fast, reliable placements that support both operational efficiency and occupant wellbeing.
We’re specialists at finding suitable serviced accommodation options quickly and effectively for single occupants to large groups, families with pets or elderly residents who need to relocate to temporary or decant housing due to accidents, emergencies or planned and unplanned repairs until their permanent residence is habitable again.
We understand the challenges of having to relocate unexpectedly or on short notice, and that this can be stressful and disruptive for those involved. We’re here to make it easier by providing helpful support and expertise to source the most suitable options tailored to the specific needs of the resident as fast as possible. We coordinate all the details, reduce communication back and forth, arrange viewings and keep all parties informed.
We have a wide choice of properties that suit insurance bookings depending on their urgency, complexity and duration. We assist with:
We support a wide range of clients from policyholders to loss adjusters and claim handling teams, find temporary accommodation for housing insurance claims or decants while their permanent residence is unhabitable due to unexpected events or planned repair works.
Our comprehensive end-to-end accommodation booking service is personalised to every stay. We thoroughly analyse the preferences of the person needing the alternative housing to match the best solution for the relocation and ensure a smooth transition.
From disruption to stability, we secured a modern centrally-located two bedroom London serviced apartment within budget and with the option to extend, keeping the policyholder comfortably housed and insurance claim on track.
Typically, serviced apartments are offered to those who require two to twelve week stays when being rehoused or when the stay is too short for a longer term rental.