About Us

Every step of the stay

We were founded in 2009 to help clients find great quality home from home experiences for business trips, short stays and relocations in London. We rebranded from Check-in-London to Checkin Apartments in 2024 as the portfolio expanded beyond London and the UK to other international destinations.

Our award-winning team personalises every detail of the stay and takes pride in the high level of customer service we deliver. We’re here to match your needs to the best available accommodation.

Join our team
15
Years of Experience
20K+
Apartments
24/7
Support
100K+
Nights booked

Who We Are

Our office is based in Hammersmith, London and we are are serviced apartment specialists for short lets, business trips, corporate housing and relocations.

Our unique local knowledge combined with our personalised, professional and reliable customer service helps us match the best option for your stay.

We work directly with accommodation providers instead of using third party connections which enables us to bring you not only the best rates, but also favourable terms, flexibility with requests and faster response times.

We regularly visit the apartments in our hand-picked portfolio of  serviced apartments, aparthotels and corporate housing to ensure they offer great value and meet our high standards of quality and safety.

We’ve helped our clients book serviced apartments across the UK as well as international cities like Paris, Dublin, New York & Dubai.

What We Do

  • Serviced apartment expertise
  • Indepth market knowledge
  • Detailed personalised proposals
  • Arranging property viewings
  • Cost comparison & shortlisting
  • Exclusively negotiated rates
  • Flexible payment solutions
  • Corporate credit facilities
  • Group booking management
  • Check-in arrangements
  • In-house issue escalations
  • Extensions assistance
  • Helpful point of contact throughout

Expertise you can't find anywhere else

We go the extra mile to make sure everything with your booking goes as smoothly as possible. We are also honest about any pain points and restrictions that may affect your stay and are helpful and hands-on when things don’t go as planned. Our priority is focused on what is right for you and your needs. This always results in great stays, repeat bookings and closer relationships between you, us and our partners which is a win-win for everyone.

Quality Accredited

We are ISO 9001 and ISAAP accredited. We are members of The ASAP. We are also a verified SafeSupplier and Living Wage employer demonstrating our commitment to the environment and our people.

High standards of customer service, quality, reliability and safety are the extremely important to us.

Trusted Specialists

We’re proud that our hard work and dedication has won us many nominations and awards. We continue to deliver exceptional experiences and never rest on our laurels.

What Our Clients Say About Us

Thank you for your understanding, support, and hard work to make this assignment a fruitful and successful one for our company. We will be using your services again as we continue to expand in Europe.
Darryl Parker
Vice President Sales and Marketing
Ampt LLC
Sorted out all the hassle of finding the right type of apartment in the right location for my purposes (Close to where I was working - the City, and close to transport links to get home at the weekends - DLR to City Airport).
Patrick O’Dwyer
Managing Owner
POD Financial Services
Checkin Apartments makes a difference to my stay due to their friendly staff and their knowledge about London and which properties will suit which kind of traveller - they really offer friendly, professional and local advice.
Prof. Annelize Nienaber
Professor of International Law & Bioethics
University of Pretoria
I was moving from abroad in the middle of a global pandemic and had to choose an apartment without seeing it in person to start a new job at short notice. The way they listened to what I needed, understood my situation and was very flexible and supportive made all the difference.
Gemma Passant