Checkin Apartments Property Partners

Property Partners

Delivering exceptional stays together

At Checkin Apartments, we believe great stays begin with strong partnerships built on trust, transparency, and a shared commitment to excellence. That’s why we work closely with professional property operators and accommodation providers who share our passion for delivering stays every time.

Join our portfolio
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Why Partner with Checkin Apartments

We want to build strong long-lasting partnerships that bring value for both sides, which is why we’re selective about who we work with and may not be the right fit for everyone.

Here’s why you should work with us.

Professionally managed accommodation

We're Apartment Specialists

With over 15 years experience booking serviced apartments, our team have delivered reliable and cost-effective solutions for a wide range of requirements, employee profiles and business needs.

 

  • In-depth market knowledge
  • ISAAP accreditation
  • Trusted reputation
  • Award-winning

We're an Extension of Your Team

We work closely with your team to make sure the right clients are placed in your property and we provide hands-on assistance with clients from booking to check-out.

 

  • Fast response times
  • Property tours
  • Assistance with requests
  • Complaint handling
  • Group booking management

We Specialise in Corporate Clients

Corporate clients make up over 75% of our bookings and regularly book stays between 21 nights to 6 months.

 

  • Regular corporate travellers
  • PAs, HR & Travel managers
  • Short/Long term project assignees
  • Relocating professionals
  • Intern/Graduate programs
  • RMCs and TMCs

A Seamless Booking Experience

Our website is custom-built and powered by advanced travel technology that delivers a seamless booking experience for the client and has been specifically designed for a wide range of diverse inventory types within the serviced apartment sector.

 

  • All property types covered
  • Fast search online
  • Advanced rate management tools
  • Special promotions

A Unique Marketing Approach

We charge no sign-up fees for joining our partner program and actively promote your serviced apartment building using our specialist know-how to drive more revenue for your business.

 

  • Reach new audiences
  • Detailed & unique property listings
  • Increase your brand visibility
  • Targeted promotional opportunites
  • Content management
  • Authentic video tours

Simple & Secure Payments

We process and manage client payments, saving you administration time and card payment processing fees. We can also process pre-arrival security deposits.

 

  • Less admin time
  • 3-D secure online payments
  • PSD2 Compliant
  • Fraud prevention checks

We're committed to high standards and ethical business practises.

What Our Partners Say

Check in Apartments are an excellent partner for a serviced apartment operator. We have been dealing with their team for 3 years and aside from the healthy volume of qualified business that has flowed during that time, we have found them to be an invaluable source of market intel as well as good honest advice when needed. Highly recommend!
Don Trickett
Cubo Apartments
Our collaboration with Checkin Apartments has been nothing short of great. Their consistent communication, unwavering support, and proactive approach have made working together seamless. They not only keep us informed with regular updates but also ensure that all details are double-checked, guaranteeing smooth operations. This strong partnership allows us to deliver an exceptional experience to our clients, ensuring efficiency, reliability, and outstanding service at every step. Looking forward to continuing this successful collaboration!
Christy Kontogianni
Sales Manager EMEA
Hybrid Resi
We have been working with Check In Apartments for more than 10 years and from the beginning our collaboration communication has been marked by clear communication and mutual respect. The team really care about their clients and are very professional, making sure they provide the right details when they have an enquiry for one of their corporate clients, and helping us to quote in the most accurate manner and have higher chances to convert the business. I wholeheartedly recommend Check In Apartments to anyone seeking a trustworthy partner. The experience has been enriching, and I look forward to continuing this successful collaboration in the future!
Angelica Figueroa
Senior Global Sales Manager
Cheval Residences
When residence at Shoreditch was opened in April 2019, we have reached out to Gavin and his team for support in getting some long lead corporate business, the team at check in London were very efficient in getting all the content up and running in less than two days.

Initially we had 2 clients to start with and followed on 2 more (300+ room nights). They had the difficult task of making sure the client and supplier's objectives are met, I have to say this was 100% done.
Naveen Chilamkurty
The Residence Apartments
We know when a booking comes from Gavin and the team it’s the right fit for our property and the right rate. The team at Check -in-London always have their clients best interests at heart.

Professional, caring and efficiency are just a few words to describe the team at CIL.They have been a tremendous supporter of our business for the last 8 years and we would hope to build on that relationship into the future.
Liam Ryan
Arlington House
Great partnership, and enjoy working with all of the team - Graeme is always proactive to push for more content from us and it's always great to gain the feedback of how we can mutually gain more business. Always - great team to work with and have a great knowledge of the business.
Sukh Dhaliwal
Cluster Director of Sales & Marketing
Monarch House Serviced Apartments

Partner Programmes

At Checkin Apartments, we don’t just list properties — we actively drive qualified corporate demand into your portfolio. Our partner programmes are designed to maximise visibility, streamline bookings, and strengthen occupancy performance through a managed, distribution-led approach.

Preferred Partners

A partnership built on aligned success, where Checkin Apartments actively positions your portfolio to the most suitable corporate and extended-stay clients, invests in high-quality marketing and distribution, manages the full booking-to-payment process end-to-end, and provides responsive support whenever required. It is a relationship underpinned by expertise, operational precision, and consistently seamless guest experiences.

  • 15% Commission
  • No Sign-up Costs 
  • Trusted Market Positioning
  • Managed Customer Support
  • Portfolio Familiarisation & Insights
  • Multi-Channel Marketing Reach
  • Simplified Payment Handling

Premium Partners

A partnership built around performance and priority access, where Checkin Apartments proactively elevates your portfolio to high-value corporate and extended-stay demand, invests in targeted, high-quality marketing and distribution strategies, and delivers a fully managed service covering bookings, administration, and payment processing from end to end. This is a relationship designed to maximise visibility, strengthen conversion, and ensure consistently exceptional guest outcomes through specialist expertise and seamless operational delivery.

  • 20% Commission
  • No Sign-up Costs 
  • Trusted Market Positioning
  • Managed Customer Support
  • Portfolio Familiarisation & Insights
  • Multi-Channel Marketing Reach
  • Simplified Payment Handling
Plus
  • Priority Commercial Support
  • Elevated Portfolio Visibility
  • Targeted Promotional Campaigns
  • Stronger Demand Generation Focus

Frequently Asked Questions

Who processes the payment from the client?

We will collect payment for the total accommodation from the client on behalf of the property partner.

How is commission paid?
  • The property partner issues a proforma invoice for the full booking value, before any commission is applied.
  • Checkin Apartments then remits the net amount (gross booking value minus commission) to the property partner.
  • A remittance advice is sent via email, together with a copy of the commission invoice to support clear reconciliation.
When is payment made to the property partner?

We require a minimum of 14 days* credit terms from all property partners.

 

Bookings less than 30 nights

The property partner will receive the payment for the total stay no later than 14 days after the check-out date.

 

Bookings over 30 nights

The property partner will receive payment for the first 30 nights no later than 14 days from the 30th night of the stay.

 

*14 days after the check-out date

Who processes payment for security deposits?

For customers staying at properties with 24 hrs or office hours reception

The property partner will charge the guest on arrival as per their security deposit policy.

For customers staying at properties with self check-in

The property partner will advise deposit requirements which will be forwarded to the guest to complete in advance.

Who processes payment for extra beds, baby cots, car parking etc?

Extra charges like extra beds, baby cots, car parking etc are to be collected from the guest by the property partner.

We can assist with taking payments for extra services. Please advise our team if this is needed, in advance.

What cancellation and terms apply?

Cancellation and amendment terms are dependant on the property booked and listed clearly on each property webpage.

In many cases a full refund is applicable where notice of cancellation or amendment is given as per the terms provided, however sometimes cancelling or amending a booking may incur a fee. 

Please check the terms carefully at the time of booking confirmation. 

What happens with cancellation fees?

Once a booking is confirmed, the cancellation and amendment terms provided by the property partner apply.

We will forward any cancellation or amendment fees to the property partner if and when these are applicable.

What happens when there is a complaint?

We advise all guests to contact the property manager or the 24/7 helpline provided at the time of check-in if there are any issues during their stay.

If needed, we are on hand to help liase with clients inorder to reach a resolution.

What happens when there are damages?

All property partners are advised to contact the guests as soon as possible with photo/video evidence of any damages.

We ask to be copied in all communication so that we can assist in resolving any disputes between parties where needed.

Please note: We cannot accept any responsibility for guest’s damages.

What accreditations and trade body memberships do you recommend?

Our portfolio features many serviced apartments who have been awarded accreditations such as ISAAP Compliance Accreditation which is in line with ISO 31030.

To give clients additional peace of mind, we encourage all partners to be independently accredited or a member of one of the associated trade bodies such as ISAAP, ASAP, ISO, EURA, ARP.

How do you rank the apartments on the website?

We rank each apartment with 3 to 5 badges based on their style, comfort, amenities and guest services, as well as overall presentation, customer feedback and accreditations.

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