Payment & Invoicing
Payment & Invoicing
Streamlined and secure
Booking serviced apartments couldn’t be simpler with our secure and flexible payment options combined with our booking support, making the end-to-end experience as frictionless as possible.
Credit & Debit Cards
Bank Transfer
GBP, EUR
Credit Account
The benefits of this payment method includes a less admin time and a single HMRC-approved VAT invoice for easier VAT reclaims (where applicable).
24/7 Client Portal
How we support you
Booking for the first time or a regularly stay with us? We’re here to make it easy to search and book great stays for you or your company.
- One point of contact
- Quick response times
- Book multiple properties
- Group management
- Flexibility with requests
- Lowest rates
- Streamlined payments
- Assistance with complaints
- There for you throughout your stay
Credit Application
FAQS
Your booking is not confirmed until payment has been received.
In some cases, we may be able to hold an apartment for upto 24 hours, in case you need to finalise details with the corporate traveller or get approval for the stay.
Note: For corporate clients who have a credit account with Checkin Apartments, your booking will be confirmed after you approve the estimate and payment will be due as per the agreed credit terms on the invoice. Please contact us to open a corporate credit account (terms apply).
- Flexible Rates: 25% is charged when you book. The remaining balance is due 90 days before arrival.
- Non-Refundable Rates: Full payment is charged at the time of booking.
- Full payment is charged when you book.
- Payments are usually made monthly in advance, depending on booking terms and status.
- Payment is due according to approved credit terms (usually within 28 days of invoice).
- Credit accounts can be terminated at any time without notice.
- Late payments may incur interest of 8% + Bank of England base rate, calculated every 28 days.
- All bookings made in your company’s name must be paid for by your company.
- Payments are made by bank transfer.
- By making a booking, you accept full financial responsibility for payment on behalf of all guests listed on the booking.
- Payments must be made in full via credit/debit card or bank transfer unless otherwise agreed, by the due date stated in your booking confirmation.
- All payments must be made in £GBP unless otherwise stated.
- If a deposit has been paid, the full balance must be paid by the balance due date.
- Credit/debit card payments are processed securely via a third-party payment processor using 3D Secure.
Yes, we can provide invoices stating your company name and the corporate traveller to assist with corporate expense claims.
Our invoices are in a VAT-ready format for reclaiming VAT in the UK.
If you need an invoice formatted for reclaiming taxes in other countries, please contact our team.
Some serviced apartments charge a security deposit which can vary from £100.00 to a few week’s stay and may be charged on arrival or taken as a card pre-authorisation.
Each serviced apartment has a cancellation policy and clearly states the cancellation notice as well and any refunds, where applicable. Make sure you are fully aware of these policies before confirming your booking.
Note, amendment policies also apply, so do check in case you wish to shorten your stay or change the dates of travel.
