Purpose

At Checkin Apartments, our commitment extends beyond providing high-quality serviced accommodation for short-term, extended, and relocation stays. We are equally dedicated to maintaining a safe, ethical, inclusive, and sustainable business environment for our employees, clients, and partners.

Health & Safety

The safety and wellbeing of our employees and clients is a top priority.

• We maintain a safe working environment for all employees.
• We conduct regular health & safety risk assessments and provide PPE where necessary.
• Our properties are selected to ensure safe and secure experiences for our clients.
• We source goods and services from suppliers who comply with health and safety regulations.
• We protect all staff and suppliers from abusive conduct by third parties, including clients, suppliers, or members of the public.

Working Conditions

We foster a fair and respectful working environment that values employee wellbeing.

• Employees benefit from competitive pay, fair hours, and appropriate benefits.
• We promote a healthy work-life balance through flexible policies and wellbeing support.
• An open-door policy allows all team members to raise concerns without fear of reprisal.

Diversity, Equality & Inclusion

We are committed to an inclusive culture where everyone is treated with dignity and respect.

• We enforce a zero-tolerance policy on discrimination, harassment, and inequality in accordance with the the Equality Act 2010.
• Equal opportunities are ensured across all employment levels and recruitment processes.
• We respect individual beliefs and backgrounds and actively promote diversity throughout our organisation.
  
  
• All concerns regarding discrimination are addressed through a clear and accessible grievance process.

Employee Development

We invest in our people through continuous learning and development.

• Career progression is supported through structured appraisals and training, both mandatory and optional.
• We reward innovation and recognise contributions that improve the business.
• All employees are provided with the tools and support needed to reach their full potential.

Environmental Responsibility

We are committed to reducing our environmental impact and promoting sustainable practices.

• We work within an “Excellent” BREEAM Certified building that features energy-efficient design and 150 SQM of photovoltaic cells on the roof.
• Our record keeping and general business activities are all maintained online reducing the need to print paper.
• We promote eco-friendly commuting options such as cycling or using electric vehicles.
• We are committed to reducing any waste or unnecessary consumption and promote recycling wherever possible. Our offices have dedicated recycling and waste sorting bins.
• We actively prioritise local or environmentally-conscious suppliers for all our purchased goods and services like branded merchandise, office supplies etc.
• We partner with accommodation providers who share our environmental values, including those eliminating single-use plastics and using renewable energy.

Local Community

We aim to be a positive contributor to the communities in which we operate.

• To support and encourage employees to be involved in charitable activities within the local community.
• We are constantly striving to build partnerships locally in order to create positive change.

Governance & Ethical Business

We conduct business with integrity, transparency, and accountability.

• We operate a zero-tolerance policy on bribery, corruption, and unethical conduct and provide training to all employees to ensure we comply with the Bribery Act 2010.
• We are committed to competing fairly within our industry and complying fully with all relevant legislation, seeking legal guidance where required.
• Each member of our team is encouraged to avoid any activities which could conflict with their responsibilities to the company.
• Our supply chain partners are held to the same ethical and legal standards.
• We strive to deliver reliable, high-quality, and value-driven services across all areas of our operation.

Data Protection & Confidentiality

We uphold the highest standards in data privacy and information security.

• Our systems are secure and compliant with UK data protection laws.
• Employees are required to follow all relevant legislation, included in and surrounding the Data Protection Act 1998.
• We ensure that client and company information is treated with the utmost confidentiality and respect.

Quality Management System

We operate under a robust Quality Management System aligned with ISO 9001:2015 to drive consistency and improvement.

• We define measurable quality objectives aligned with our strategic direction.
• Our services are continually evaluated to meet and exceed customer expectations.
• Regular audits and feedback mechanisms ensure ongoing performance monitoring.
• Root causes of issues are identified and addressed to prevent recurrence.
• We work with trusted suppliers to maintain service reliability.
• Employees are encouraged to suggest improvements and are fully engaged in upholding our quality standards.
• We ensure full compliance with all legal and regulatory requirements.

The continual improvement of the organisation’s Quality Management System is fundamental to the success of its business, and must be supported by all employees as an integral part of their daily work.

Signed on behalf of Travel & Trade Worldwide Ltd.

Gavin Pereira, MD
27 March 2025