Everything went smoothly during our stay. Coffee was free and the quality was very good! Just one thing that we found the entrance of car park was not that wide enough for big car to get through. It was quite hard to get in and inside the car park, the space was also not very spacious..
Improvements would be to include washing machine and dryers with the room rate not an extra cost and provide a sofa more comfortable. Ours was a sofa bed which you could not sit on comfortably as the cushions constantly slid out.. Very helpful
Unfortunately our friends that had an appt with us did not have hot water for several days. It was just as well we were there so they could use our facilities ,mew found the staff very impersonal and unaccomodatiing. Enjoyed the location and appts on the whole , but experience definitely marred.. Your customer service is fantastic, actually we should have contacted you while we had the problem but didn’t think about it at the time.