Corporate Apartments London

Yes, we can provide invoices stating your company name and the corporate traveller to assist with corporate expense claims.

Our invoices are in a VAT-ready format for reclaiming VAT in the UK.

If you need an invoice formatted for reclaiming taxes in other countries, please contact our team.

Yes, you can pay for serviced apartments using your corporate credit card or we can send you an estimate for approval then raise an invoice for you to arrange a bank transfer.

We accept all major credit and debit cards. We accept payment in GBP and EUR.

Yes. In London serviced apartments, all core utilities are typically included in the rate—WiFi, electricity, water, heating, and council tax. This is one of the key differences versus private rentals, where council tax and bills are often separate and unpredictable. For corporate and long-stay guests, this “all-in” structure provides full cost control and removes admin complexity.

In most cases, yes—extensions are straightforward, subject to availability. The key factor is early notice. Some serviced apartment providers will usually prioritise continuity for existing guests, especially for long-term or project-based stays, to avoid disruption and relocation within the same city.

Early departure is generally possible, but terms vary depending on the rate type booked:

• Flexible rates may allow shorter notice or minimal penalty
• Discounted long-stay rates often require a minimum stay commitment
• Early termination may require payment up to a notice period (commonly 7–28 days)

For serviced apartments, the process is significantly simplified compared to traditional renting. In most cases:

• No UK guarantor is required
• Credit checks are not standard for short or medium stays
• Corporate bookings rely on company invoicing and account setup rather than tenant referencing

For longer stays or private bookings, basic ID verification may be required, but the process remains streamlined.

Serviced apartments are generally more consistent and professionally managed:

• Guaranteed standards (cleaning, furnishing, safety compliance)
• No last-minute cancellations or host variability
• Corporate-grade support and escalation routes
• Clear legal and safety compliance in regulated buildings

Airbnb and private rentals can vary widely in quality and service responsiveness, whereas serviced apartments are designed specifically for business, relocation, and extended stays where reliability is critical.

VAT treatment depends on length of stay:

• Stays under 28 nights: VAT is typically charged at the standard rate (20%)
• Stays of 28 nights or more: From the 29th night onwards, the VAT rate reduces to 4% per night under HMRC’s Reduced Value Rule (depending on provider structure)

This can materially reduce cost for long-stay guests. Corporate clients should always request a VAT breakdown on invoices for clarity and reclaim purposes.

Most professional serviced apartment operators provide 24/7 guest support covering:

• emergency maintenance issues (loss of heating, water, access issues)
• lockouts or key access assistance
• urgent relocation or escalation handling

Higher-quality providers also offer dedicated account management for corporate clients, ensuring continuity beyond basic guest services.

Each serviced apartment has a cancellation policy and clearly states the cancellation notice as well and any refunds, where applicable. Make sure you are fully aware of these policies before confirming your booking.

Note, amendment policies also apply, so do check in case you wish to shorten your stay or change the dates of travel.

Many serviced apartments are pet-friendly and welcome your furry family members to stay with you. Extra cleaning fees may apply and there may be restrictions on the type of pet or breed that is allowed. Some properties even offer special pet amenities.