Excellent
We rented a two bedroom which happens to be a duplex.. for someone with bad knees like me, a one storey would actually be better.. Very good experience, Gavin was very responsive and the duty manager was also very helpful, in particular helping to store my belongings prior to check in and after check out. The only thing about the unit I stayed, was the kitchen sink, I think it would be better to have a strainer at drain hole. That could protect your drainage.
We had a lovely stay in this apartment and so convenient with supermarkets only 5 minutes walk either way from the door. Very comfortable accommodation and very spacious. Nice addition was the balcony with table/chairs outside.. Very easy and with phone contact to clarify a few questions we had. The booking in was very easy and quick with a very pleasant young lady to show us in and explain a few details.
The apartment was lovely and I was pleasantly surprised by being upgraded to a one bedroom from a studio. The gentleman who greeted me was very helpful in explaining things and helped with my super luggage. It came fully equipped with everything I would need to cook. I would definitely stay here again. The proximity to the tube was very good.. Your service was thorough and I had all the information well in advance.
The stay was great. However, I had some difficulties with the administrators of the apartment. Initially overcharged. Time taken to obtain a refund for the overcharge and then the refund of the deposit. Only communication possible was with robots. Otherwise all good!.