Booked through Gavin who was great during the enquiry stage, but after I moved into Dolphin Square and had some issues, follow up could have been better. I am just hoping I can now receive my deposit asap.
My apartment was facing the river Thames – incredibile light and views from there even tough it was a bit noisy due to the street. INCREDIBLE. Gavin was supportive every step of the way and help me through each request – unforeseen event.
Beautiful garden in the center of the building. Great experience, Gavin was incredibly helpful and showed fantastic client centricity.
I would prefer natural bedding the microfibre pillows and duvets makes me sweat at night. Other than that it was nicely decorated and very comfortable.. Excellent. Gavin was very helpful finding us accommodation at the last minute after we were let down by AirBnB. I will continue to use them for future visits to London.
In general a nice stay with a few tweaks to improve it further, especially improvement of the sketchy wifi service.. Easy and fast
The flat had a lot of space for London accommodations. Help desk was really no help. It is an old building so there were maintenance issues.. Gavin did a fantastic job!!! He listened to my needs and managed to get air con for me. Could not have survived this summer without it.